Privacy policy

Innovateapicom (“we”, “us”) respects your privacy. This policy explains how we handle personal data when you visit innovateapicom.digital or contact us about access control audit services from East Point Centre, Wan Chai, Hong Kong.

Data we collect

When you submit the contact form we receive your name, email address, selected service interest, and message content. Server logs may record IP address, browser type, and pages visited. Cookie preferences are stored locally in your browser as described in our cookie policy.

Why we use data

We use enquiry data to respond to your message, prepare scoping conversations, and keep records of correspondence. We use limited technical logs to maintain site security and reliability. We do not sell personal data.

Legal bases

Where applicable under Hong Kong’s Personal Data (Privacy) Ordinance, we process enquiry data because you requested a response, and technical data because we have a legitimate interest in operating a secure website.

Retention

Enquiry messages are retained as long as needed to manage the conversation and for a reasonable business archive period thereafter, unless a longer period is required for an active engagement or legal obligation. Logs are rotated on a routine schedule.

Sharing

We may use hosting and email providers who process data on our instructions. We share data with authorities only when required by law.

Transfers

Our studio is in Hong Kong. Providers may process data in other jurisdictions under appropriate contractual safeguards.

Your choices

You may request access to or correction of personal data we hold about you, or ask us to delete enquiry records where we have no overriding need to keep them. Contact hello@innovateapicom.digital.

Children

This site is intended for business audiences. We do not knowingly collect data from children.

Contact

hello@innovateapicom.digital · +852 2833 6868 · East Point Centre, Wan Chai, Hong Kong